What is an owner trip?
An owner trip is a trip in which your vehicle is being used by you as the owner or an authorized individual. Owner trips are booked directly with our team, outside of any car sharing marketplace such as Turo, GetAround, etc.
Setup an Owner Trip
Setting up a trip for you to take your own vehicle off the lot, whether for pleasure or any other reason, can be done easily using our Owner Trip Request form. You can use this form to Request New Trips, Update Upcoming Trips, and Cancel Upcoming Trips. With the Update function you can change the Primary Driver, change the Vehicle (if you have more than 1 managed by us), and change your dates and times.
Much like a marketplace trip, the vehicle will not be released more than 1 hour before the trip start time. We recommend booking the trip to begin earlier than you believe it'll be needed as it'll simply be in valet awaiting your arrival. Furthermore, just like a marketplace trip, only the driver can pick up the vehicle. We will not release the car to anyone except the Primary Driver listed on the trip that you provide to us.
Keep Your Confirmation Email
Make sure you keep your trip confirmation email handy as it has your Reservation ID in it. This will be required to make changes to the trip in the future.