Recreational equipment racks installed on your vehicle is allowed and encouraged for most cars. In order to provide the best support to your guests and to you, we have a few policies outlined below.
Yakima or Thule
In order for replacement keys to be covered by Hassle-Free Car, we require that all ski/snowboard racks and bike racks by either Yakima or Thule keyed with one of the numbers below. The reason for this is to ensure we can easily provide replacement keys in the event that renters lose them. While you wouldn't think this would happen very often, it is a common issue.
If you already have a rack installed on your vehicle or you have already purchased one for your vehicle, you can continue to use it, however you will need to provide replacement keys in the event a renter loses them.
Additionally, only roof-mounted racks are allowed in most cases. Hitch-mounted racks may be allowed so long as they are locked to the hitch and the rack itself must swing to the left or right to allow the back to fully open. Racks that lower by folding down toward the ground are not allowed under any circumstance. Like any other after-market equipment, we are not able to install or remove these racks between trips - they must be "permanent" on the vehicle for the season.
So long as your racks are keyed with one of the following numbers, we will provide replacement keys free of charge for any keys that go missing during a reservation. If your rack is not a Yakima or Thule or if your Yakima or Thule rack is not keyed with one of these numbers, we will not be able to provide any assistance for lost or stolen ski rack keys. It will be your responsibility as the owner to provide a replacement key.
If you already have a Yakima or Thule rack and it does not use one of the following key numbers, it can be re-keyed by our team for about $30 (parts only, no charge for labor). From there Hassle-Free Car will provide replacement keys free of charge for keys lost during a renter trip.
Yakima Keys Allowed
- A136, SKS
- A139, SKS
- A142, SKS
- A144, SKS
- A147, SKS
Thule Keys Allowed
Hassle-Free Car does not install equipment onto vehicles regardless of the brand. Either you as the owner can book an owner trip and come to the lot and install it there, or we can schedule an appointment with Rack Attack and have the equipment installed there. Shop delivery and pick up fees would apply.
Economy Managed Vehicles
Support and key replacement for Economy Managed vehicles is not provided. This article applies only to Hassle-Free Managed vehicles.